Privacy Policy

1. Data Controller

The controller responsible for data processing on this website is:

Maren Streifling
Wormser Straße 6
50677 Cologne
Germany

2. General Information

The protection of your personal data is of particular importance to us. We treat your personal data confidentially and in accordance with applicable data protection laws and this Privacy Policy.

As a rule, you may use our website without providing personal data. Where personal data (such as name, telephone number, or email address) is collected on our website, this is always done on a voluntary basis whenever possible.

3. Hosting by Wix

This website is hosted on the platform of:

Wix.com Ltd.
40 Namal Tel Aviv St.
Tel Aviv 6350671
Israel

Wix provides the technical infrastructure required to operate this website. Personal data may be stored on Wix servers. Wix processes data in compliance with the requirements of the General Data Protection Regulation (GDPR).

For further information, please visit:

https://www.wix.com/about/privacy

4. Server Log Files

When you visit this website, information is automatically collected and stored in server log files. This may include:

Browser type and browser version
Operating system used
Referrer URL
Hostname of the accessing device
Date and time of the server request
IP address

This data is processed to ensure the smooth operation of the website and to improve our services.

5. Contact Requests and Booking Enquiries

If you contact us via the contact form or booking enquiry form, the information you provide, including your contact details, will be stored for the purpose of processing your enquiry and any follow-up questions.

The data processed may include:

Name
Email address
Telephone number (if provided)
Travel dates
Number of guests
Other voluntary information

The legal basis for processing is Article 6(1)(b) GDPR (pre-contractual measures) and Article 6(1)(f) GDPR (legitimate interest in responding to your enquiry).

6. Newsletter

If you subscribe to the newsletter offered on this website, we require your email address and information that allows us to verify that you are the owner of the email address provided.

Registration takes place using a double opt-in procedure.

You may withdraw your consent at any time with effect for the future.

The legal basis for processing is Article 6(1)(a) GDPR.

7. Zoho Mail

We use Zoho Mail to process emails and enquiries.

Provider:
Zoho Corporation B.V.
Beneluxlaan 4B
3527 HT Utrecht
Netherlands

If you contact us by email, the data you provide will be processed on Zoho's servers.

For further information:

https://www.zoho.com/privacy.html

8. Google Analytics

This website uses Google Analytics, a web analytics service provided by:

**Google Ireland Limited**
Gordon House
Barrow Street
Dublin 4
Ireland

Google Analytics uses cookies that enable analysis of your use of the website.

Google Analytics is only activated after you have given your explicit consent through the cookie banner.

IP anonymisation has been enabled.

The legal basis for processing is Article 6(1)(a) GDPR.

Further information:

https://policies.google.com/privacy

9. Meta Pixel (Facebook and Instagram Pixel)

This website uses the Meta Pixel provided by:

Meta Platforms Ireland Ltd.
Merrion Road
Dublin 4
Ireland

The Meta Pixel enables us to track visitor actions and optimise advertising campaigns.

Processing only takes place after you have given your explicit consent.

The legal basis for processing is Article 6(1)(a) GDPR.

Further information:

https://www.facebook.com/privacy/policy/

10. Google Maps

This website uses Google Maps.

Provider:
Google Ireland Limited
Gordon House
Barrow Street
Dublin 4
Ireland

When using the map function, personal data may be transmitted to Google.

Where technically required, Google Maps will only be activated after your consent has been obtained through the cookie banner.

Further information:

https://policies.google.com/privacy

11. Live Chat

This website uses the Wix Live Chat feature.

If you use the chat function, the information you enter will be processed and stored in order to respond to your enquiry.

The legal basis for processing is Article 6(1)(b) GDPR and Article 6(1)(f) GDPR.

12. Cookies

Our website uses cookies.

Some cookies are technically necessary, while others are used to analyse website usage or support marketing activities.

Non-essential cookies are only set after you have provided your explicit consent.

You may withdraw your consent at any time via the cookie settings.

13. Your Rights

You have the right at any time to:

Obtain information about your stored personal data
Request correction of inaccurate data
Request deletion of your data
Request restriction of processing
Receive your data in a portable format
Object to processing
Withdraw any consent previously given

You also have the right to lodge a complaint with a competent data protection supervisory authority.

14. Changes to this Privacy Policy

We reserve the right to amend this Privacy Policy at any time to ensure it remains compliant with current legal requirements or to reflect changes in our services and data processing practices.