Effective Date: 10 June 2026

Landlord / Provider:Maren Streifling
Address: Wormser Straße 6, 50677 Cologne, Germany
Email:  info@fincaalcudiamallorca.com
Telephone: +49 151 522 422 03

Tourist Registration Number / Licence: [insert ETV number / registration number]
Property: Finca Ca Na Siona, Alcudia, Mallorca, Spain

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1. Scope

These Terms and Conditions govern all agreements between the Provider and the Guest regarding the temporary rental of Finca Ca Na Siona in Mallorca for tourist accommodation purposes.

The Property is rented exclusively for temporary holiday accommodation. Use as a permanent residence, commercial subletting, or for events, parties, seminars, or retreats is permitted only with the Provider's prior express written consent.

Any terms and conditions of the Guest that deviate from these Terms and Conditions shall only apply if expressly accepted by the Provider in writing.

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2. Status of the Provider as Tenant

The Provider is the tenant or otherwise authorised user of the Property and is entitled to offer the Property for tourist rental purposes insofar as this is permitted by the lease agreement, the owner's consent, and the applicable legal and administrative authorisations.

The Property is offered under tourist registration number [insert ETV/licence number]. The Guest acknowledges that the legal permissibility of the rental is governed by the laws applicable in Mallorca.

Should official orders, changes to licensing requirements, prohibitions on use, or other circumstances beyond the Provider's control render the rental impossible, the provisions of Clause 17 shall apply.

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3. Formation of Contract

The presentation of the Property on the website, in brochures, on booking platforms, or in other advertising materials does not constitute a binding offer.

By submitting a booking request or reservation, the Guest makes a binding offer to conclude a rental agreement. The contract is only formed once the Provider confirms the booking in writing, by email, or through a booking system.

Upon confirmation, the Guest shall receive the essential contractual details, including the rental period, total price, payment terms, number of guests, security deposit, and any special house rules.

 

4. Rental Property and Scope of Services

The subject matter of the agreement is the temporary use of Finca Ca Na Siona, including the rooms, outdoor areas, facilities, and shared spaces described in the property description.

The Provider does not offer hotel-type services such as daily cleaning, daily linen changes, breakfast, catering, transfers, tour guiding, or other travel services unless expressly agreed in writing.

Additional services such as interim cleaning, linen changes, catering, cooking services, yoga classes, painting workshops, retreat services, transfers, or excursions must be agreed separately and may legally qualify as additional travel services.

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5. Number of Guests and Use

The Property may only be occupied by the number of persons stated in the booking confirmation. Children and infants count towards the occupancy limit unless otherwise expressly agreed.

Over-occupancy is not permitted. The Provider may refuse accommodation to undeclared persons or charge an appropriate additional fee.

Assignment, subletting, or granting use of the Property to third parties is prohibited without the Provider's prior written consent.

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6. Minimum Age and Groups

The principal guest must be at least 18 years old. For group bookings, the Provider may require a higher minimum age or additional security measures.

Bookings for bachelor/bachelorette parties, party groups, event-only stays, or comparable purposes are permitted only with the Provider's express prior written consent.

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7. Prices and Payment Terms

The prices stated in the booking confirmation shall apply. The total price includes use of the Property during the agreed rental period and any services expressly stated.

Unless otherwise specified, the following are not included:

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• Balearic tourist taxes / eco-tax

• Security deposit

• Optional additional services

• Special cleaning due to excessive soiling

• Damages or replacement costs

• Additional energy costs where expressly agreed

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A deposit of 30% of the total rental price is due within 14 days of contract conclusion.

The remaining balance must be paid no later than 30 days before arrival.

For bookings made within 30 days prior to arrival, the full amount is payable immediately.

If payments are not received on time, the Provider may, after issuing a reminder and granting a reasonable grace period, withdraw from the contract and re-let the Property.

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8. Security Deposit

The Provider may require a security deposit of 1.000 €

The deposit serves as security for claims arising from damage, missing items, special cleaning, breaches of contract, or other obligations under the rental agreement.

The deposit must be paid no later than with the final payment or upon arrival.

Provided the Property is returned in proper condition, the deposit shall be refunded within 7 days after inspection.

The Provider is entitled to offset justified claims against the deposit. Any further claims remain unaffected.

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9. Arrival and Departure

Check-in is available from 4:00 p.m. on the day of arrival.

Check-out must take place by 10:00 a.m. on the day of departure.

Different times require the Provider's prior approval.

In the event of late departure, the Provider may charge additional costs, including waiting times, cleaning delays, consequential damages, or delays affecting incoming guests.

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10. House Rules

The Guest undertakes to comply with the House Rules, which form an integral part of the contract.

In particular:

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• Quiet hours from 10:00 p.m. to 8:00 a.m.

• No parties, celebrations, or loud events

• No use by undeclared persons

• No disturbance of neighbours

• Careful use of the house, garden, pool, furniture, and equipment

• Compliance with local fire safety, water conservation, waste disposal, and safety regulations

• No alteration of furnishings without approval

• No open fires outside expressly permitted areas

• Smoking only in designated outdoor areas

• Pets only with prior written consent

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The Guest is responsible for all persons present on the Property with the Guest's permission.

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11. Parties, Events and Disturbances

Parties, events, commercial functions, weddings, retreats, seminars, photo shoots, film productions, or other events are strictly prohibited unless approved in writing beforehand.

The Guest undertakes to comply with local community rules, public order regulations, quiet hours, and any applicable municipal regulations.

In the event of significant disturbances, complaints, police intervention, breaches of the House Rules, or official complaints, the Provider may issue a warning and, in the case of serious or repeated violations, terminate the contract with immediate effect.

For serious violations, particularly parties or events held contrary to the contract, the Provider may require the Guest to vacate the Property within 24 hours.

In such cases, rental payments already made shall not be refunded where the Guest is responsible for the breach.

Further claims for damages remain reserved.

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12. Pool, Garden and Outdoor Areas

Use of the pool, garden, terraces, and outdoor facilities is at the Guest's own risk.

Parents and supervising adults must supervise children at all times, particularly around the swimming pool.

The pool may only be used in accordance with any posted or communicated rules.

Glass, porcelain, and other breakable objects are not permitted in the pool area.

The Provider may carry out or arrange necessary maintenance, servicing, and cleaning work on the pool, garden, technical installations, and outdoor facilities during the Guest's stay.

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13. Reporting Defects and Remedy

The Guest is obliged to notify the Provider or the designated local contact person immediately of any defects, damage, or disturbances.

Failure to report issues in a timely manner may result in the exclusion or reduction of related claims.

The Provider shall be entitled to remedy any defect within a reasonable period.

The Guest shall cooperate in reasonable measures to mitigate damages.

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14. Cancellation by the Guest

The Guest may cancel the contract at any time before the rental period begins.

The date of receipt of the cancellation notice by the Provider shall be decisive.

Cancellation must be made in text form, for example by email.

The following cancellation charges apply:

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• Up to 90 days before arrival: 20% of the total rental price

• 89 to 60 days before arrival: 40% of the total rental price

• 59 to 30 days before arrival: 70% of the total rental price

• 29 to 0 days before arrival: 100% of the total rental price

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The Guest may prove that no loss or a substantially lower loss has been incurred.

The Provider will make reasonable efforts to re-let the Property. Any income received from a replacement booking shall be credited against the cancellation charges.

 

15. Travel Insurance

The Guest is strongly advised to obtain travel cancellation insurance, trip interruption insurance, and international health insurance.

Illness, accident, family circumstances, flight cancellations, strikes, force majeure affecting the Guest, or other personal reasons generally do not automatically release the Guest from payment obligations if the Provider is able to provide the accommodation as agreed.

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16. Cancellation by the Provider

The Provider may withdraw from or terminate the contract if:

• the Guest fails to make due payments despite receiving a reminder;

• the agreed maximum number of occupants is exceeded;

• the Property is used in violation of the contract or House Rules;

• false information was provided during the booking process;

• the use of the Property is prohibited by public authorities;

• the Property becomes unavailable for reasons beyond the Provider's control;

• force majeure or extraordinary circumstances make performance of the contract impossible.

In the event of cancellation for reasons not attributable to the Guest, any payments already made shall be refunded. Further claims shall be excluded unless the Provider is at fault.

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17. Force Majeure and Extraordinary Circumstances

If the Property cannot be provided, or cannot be provided safely, due to force majeure, governmental orders, natural disasters, fire, water damage, power outages, significant technical defects, prohibitions on use, changes in licensing requirements, or comparable extraordinary circumstances, the Provider may withdraw from the contract.

The Provider shall inform the Guest without undue delay and refund any payments received for services not rendered. Further claims shall only exist where the Provider is at fault.

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18. Liability of the Guest

The Guest shall be liable for all damage caused by the Guest, accompanying travellers, visitors, or any other persons admitted to the Property by the Guest, including damage to the building, furnishings, outdoor facilities, swimming pool, technical equipment, neighbouring properties, or other property.

Any damage must be reported immediately.

The Guest shall not arrange repairs independently except where necessary to prevent immediate danger.

The Guest shall also be liable for consequential costs, including repair costs, replacement costs, special cleaning, loss of use, administrative fines, complaints, police interventions, and third-party claims to the extent caused by a breach of contract by the Guest or persons under the Guest's responsibility.

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19. Liability of the Provider

The Provider shall be liable for damages resulting from injury to life, body, or health in accordance with applicable statutory provisions.

For all other damages, the Provider shall only be liable in cases of intent or gross negligence.

In the event of a breach of essential contractual obligations, the Provider shall also be liable for ordinary negligence, but only for foreseeable damages typical of the contract.

The Provider shall not be liable for disruptions beyond the Provider's control, including but not limited to interruptions of public utilities, internet outages, construction work in the surrounding area, noise originating outside the Property, weather events, insects, local wildlife, or governmental measures, unless caused by the Provider.

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20. Internet / Wi-Fi

Where Wi-Fi access is provided, it is offered as a voluntary additional service.

No guarantee is given regarding availability, speed, or uninterrupted operation.

The Guest undertakes not to use the internet connection for unlawful purposes, including but not limited to copyright infringement, illegal downloads, criminal content, or unlawful publications.

The Guest shall indemnify and hold harmless the Provider against any third-party claims arising from unlawful use of the internet connection by the Guest or accompanying travellers.

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21. Pets

Pets are only permitted with the Provider's prior written consent.

The Guest shall be liable for all damage, soiling, odours, noise disturbances, or other impairments caused by pets.

The Provider may require an additional cleaning fee or security deposit.

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22. Cleaning and Return of the Property

The Property must be returned on the departure date in a clean and tidy condition ("broom-clean") and in proper order.

In particular, the Guest shall:

• dispose of rubbish appropriately;

• clean and put away dishes;

• empty the refrigerator;

• remove excessive dirt and debris;

• leave furniture and equipment in their original locations;

• return all keys and access devices.

Extraordinary cleaning requirements, waste disposal costs, damages, or additional work shall be charged separately.

 

23. Keys and Access Devices

For the duration of the stay, the Guest shall be provided with keys, access codes, remote controls, or other access devices.

In the event of loss, the Guest shall be liable for replacement costs, lock replacement, security measures, and consequential damages, to the extent the Guest is responsible for the loss.

Access codes may not be disclosed to third parties.

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24. Data Protection

The Provider processes the Guest's personal data for the purposes of performing the rental agreement, communication, payment processing, compliance with legal obligations, and, where required, reporting to competent authorities.

Further information is available in the Provider's Privacy Policy.

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25. Tourist Taxes and Registration Requirements

To the extent that tourist taxes, eco-taxes, registration requirements, or comparable public-law obligations apply in Mallorca, the Guest shall provide the required information truthfully and pay the applicable charges unless already included in the total rental price.

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26. No Package Travel Arrangement

Unless additional services have been expressly agreed in writing, the contract relates solely to the rental of the Property as holiday accommodation.

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27. Right of Withdrawal

Under applicable law, there is generally no statutory right of withdrawal for contracts concerning accommodation services provided for purposes other than residential use where the contract specifies a particular date or period of performance.

The Guest is therefore informed that a booking of the Property for a specific rental period is generally not subject to the statutory 14-day withdrawal period.

Instead, the contractual cancellation provisions shall apply.

This provision is based on Section 312g (2) No. 9 of the German Civil Code (BGB).

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28. Language, Communication and Written Form

The contract language shall be German unless expressly agreed otherwise.

Legally relevant declarations, in particular cancellations, amendments, complaints, and defect notifications, should be made in text form, for example by email.

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29. Applicable Law and Jurisdiction

German law shall apply unless mandatory consumer protection provisions or mandatory laws applicable at the location of the Property, particularly Spanish or Balearic law, provide otherwise.

If the Guest is a consumer, the statutory rules regarding jurisdiction shall apply.

If the Guest is a business entity, a legal person under public law, or a special fund under public law, the place of jurisdiction shall be Cologne, Germany, to the extent legally permissible.

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30. Severability Clause

Should any provision of these Terms and Conditions be or become wholly or partially invalid or unenforceable, the validity of the remaining provisions shall remain unaffected.

The invalid provision shall be replaced by the applicable statutory provision.

The same shall apply in the event of any unintended gaps in these Terms and Conditions.